At Casa Amarillo Therapy Services PLLC, we are committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) for U.S.-based clients.

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1. Information We Collect:

 

We may collect the following types of information when you visit or interact with our practice:

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• Personal Information: When you schedule an appointment or contact us for therapy services, we may collect your name, contact details, date of birth, emergency contact information, and any other personal details you provide.

• Health Information: We collect health-related information that is necessary for providing therapy services, including medical history, treatment plans, and other relevant health data.

• Payment Information: We may collect payment details, such as credit card information, for billing purposes.

• Online Interactions: If you use our website or online services, we may collect browsing data (e.g., IP address, browser type, and pages visited) through cookies or similar technologies. This data helps us improve our website and services.

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2. How We Use Your Information:

 

We use the information we collect for the following purposes:

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• Providing Therapy Services: To assess, diagnose, and provide treatment, counseling, and other therapeutic services.

• Billing and Payments: To process payments, verify insurance, and manage financial records.

• Communication: To communicate with you regarding your appointments, treatment plans, and other important information.

• Compliance with Legal Requirements: To comply with applicable laws, including healthcare regulations and privacy laws.

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3. Sharing Your Information:

 

We respect your privacy and do not share your personal or health information without your consent, except in the following circumstances:

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• With Your Consent: We may share your information with others if you provide explicit consent (e.g., referral to another healthcare provider).

• As Required by Law: We may disclose your information if required to do so by law or if there is a risk of harm to yourself or others.

• Service Providers: We may share your information with third-party service providers who assist in providing therapy services, such as billing and scheduling systems. These providers are bound by confidentiality agreements.

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4. Security of Your Information:

 

We take the protection of your personal and health information seriously. We implement a variety of physical, technical, and administrative safeguards to protect your data from unauthorized access, alteration, or disclosure.

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• Electronic Health Records (EHR): We use secure electronic systems to store and manage your health records. These systems comply with HIPAA standards and employ encryption and other security measures.

• Physical Safeguards: Our office has physical safeguards to protect your records from unauthorized access.

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5. Retention of Information:

 

We retain your personal and health information for as long as needed to provide therapy services, comply with legal obligations, and protect our legal interests. After this period, your data will be securely disposed of.

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6. Changes to This Privacy Policy:

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes. We encourage you to review this policy periodically to stay informed about how we are protecting your privacy.

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7. Contact Us

 

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

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Casa Amarillo Therapy Services PLLC
JocelynChavez@casaamarillo.onmicrosoft.com
(682) 200-9194